If not, you will need to contact your GP surgery to verify your ID and register for Online Services, as explained in the green box immediately below. 
BEFORE YOU REGISTERING FOR MYWAY DIABETES YOU WILL NEED: an email address contact with your GP practice to request that they register you for Online Services. Once they have verified your ID* they will issue you with three Online Services registration codes, at which point you can skip to step 1 below.  *‘Verifying your ID’ may be more difficult with practices actively keeping people away from surgeries during Covid-19; if this is the case then please check the practice website and/or contact them directly to see how to proceed, e.g. some practices are doing this validation step via Zoom etc.

Step-by-Step Guide to Registering for Patient Access on MyWay Diabetes


1. Once you have registered for online services:

When you register for online services your GP practice will send you an email or give you a letter like the one shown on the right.  You will need your three codes like the ones circled in red:  Linkage Key ODS Code Account ID   These codes connect your My Diabetes My Way registration to your GP practice and your clinical data.

2. Go to CM.mydiabetes.com

On the MyWay Diabetes homepage: click on “Register” see below:



3. Enter the 3 codes you received from your GP practice, plus your surname, date of birth and email address in the boxes shown below:


If you're having problems registering, please check our Troubleshooting page for further information.